HQBroker is a Forex and CFD broker owned and operated by Capzone Invest Ltd (Registration No. 92094), with an address at 7/F, Low Block, Grand Millennium Plaza, 181 Queen’s Road Central, Hong Kong. HQ Broker contact phone number is 852-5808-4980 and their email address is [email protected]
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HQBroker Trading Platform
Trading platforms are the interface where the trading on assets such as commodities, currencies, stocks or indices are done. A good trading platform should have charting tools and indicators, it should also be easy to use and very fast in executing trades. HQ Broker offers the popular MT4 Trading platform which is downloadable and also a WebTrader that doesn’t need downloading. Their max leverage is 1:400
Withdrawal and Deposit Method
HQBroker withdrawal and deposit methods could be carried out by the following means: Visa, Bank Wire transfer, MasterCard, CashU, WebMoney, PaySafe Card, Yandex Money, Moneta, Skrill, Union Pay, AliPay. The minimum deposit is $250.
License and Regulation
We could not find a license for HQ Broker. This means there are no regulatory bodies that monitors their activities to ensure they stick to best practices. This is a source of major concern.
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Worse brokers in the market, they managed to lose ALL my invested money in 2 days of trade, dont know if they stole the money or were just dumb and incompentent enough to not know when to stop when losing in a trade, anyways, NEVER deal with those scumbags
They actually managed to solve my problem and get my money back, never thought it was possible, they did a pretty good job, still working with them and all seems fine, already tested to withdraw and i got the money in a few days, so far so good
i have a problem to withdraw and it’s been 2 weeks now and still not receive it yet
How come?? i work with them since 3 months i dont have any problem with them. Really good services. There is some procedures to follow to make withdrawal….
Rude and unprofessional. Stay away.
Hi I have 10,000 UDS in profit and I wana wihdraw and it seems to be very complicated with HQBRoker to have your money. since I withdraw all my investment they told me that I can not have anything of my benefit and now they closed my account on MT4 … I wrote them several emails and always the service is horible .. I have had vague answers and no help … so I ask you is anyone can help me here to get my profit.
I did all the trade myself … I do not know where to look for help
Vicky
It s to totally normal because you withdraw all your invest… Doyou do the necessary about the quantiy of your volume?? If not your prifits will be gone and this is normal in trading rules. You should before make your volume of trade and everything can be done but not sure you do it
i invest 8000 $ USD in this compagnie in december 2017 i made trade myself and i made a profit of 10089 usd …i did try to wihdraw some of my profit…it never work they only send me my investment back and since then they try to make me signe a agreement that will make me have10% of my profit… after reaching a trading volume of 1000…..
why would i get only 10% of my profits why would someone signe that kind of aggreement ……
last week we had a agreement …are agreement was: they send me 5000 usd and i erase everything i put on the web when i have the money in my account….. since last week they keep calling me putting pressur on me to erase everything… i said no !not till half of my profit is in my account ..(5000$USD)..they keep telling me that the money is on its way to my bank account and the transfer could take 5 working days….so i waited……. today mars 14.2018 someone just called me a said to me that i didnt respect the agreement …..that is not true ….and they cancel my money transfert last week because of that ..but just yesterday some called me to assure me that the transfer is done………this is a small part of my nightmare…..
When you get transferred to three different “managers” and they still can’t answer simple questions is a big NO. Rude, dictating and insulting all at once. Like, what’s my marital status got to do with all this? . Good luck to anyone else out there….
Hello Rach, I’m from HQBroker, and your experience was brought to our attention. If you wish your information to be removed from our system, please email us your full name and number where you receive the calls to [email protected] so we can act on it as soon as we can. Thank you.
hq broker is a pure scam.After I have done my investigation I discovered that hqbroker is same thing as Trade12.i was contacted by one of their English speaking agents who decided to give me all the information about this fraudulent company.hqbroker is not a financial company is just a simple website operating offshore under the company named BSD TRADE SERVICES CORP based in Pampanga Philippines.the owner of the company is a jewish and the have many desk.im currently doing investigation with interpool to go in the Philippines for the coming days. as I was concerned about my situation I asked the information about the French desk where I invested my money.i was told by that agent that the general manager of BSD TRADE SERVICE CORPS IS Shlomi and the manager of English desk is NIAV .we got all the information about their fake name they are also using .for victims like me you can contact me through my email and we should take action together to stop this.
Marco, did you consider going to Hong Kong to visit their adress?
j’aimerais discuter avec toi Marco, je suis dans la meme situation et je veux p’us d’information. Je ne trouve pas ton courriel sur le site. Voici le miens: [email protected]
HQ BROKERS CE SONT DES VOLEURS DE LA PIRE ESPECE …JE N AI JAMAIS PU AVOIR LA MOINDRE CENTS EN RETOUR ..
AVEC LEURS ORDRES D ACHTAS …NOUS DEMANDANT SIGNATURE ET CONFIRMATION ET TOUT LE SCAM ..JE SUIS TOMBE DS LA PANNEAU ….quebecois soyez tres vigilant….
Please send you name, email and address at [email protected] to assist you with your concern. We can help you once we have your details
I have sent multiple emails to your support team about my withdrawal and I don’t get a single reply. It have been almost a month since I requested for my withdrawal.
The Support Team had informed us that they are trying to ring you whenever you are sending an email to them, but that your mobile phone cannot be reach. Please make sure that you have a connection and expect a call either from the Support Team or your Broker, today or tomorrow.
Someone finally called me last week but telling me the same thing. Asking me to open trade without allowing to withdraw my money. still not helping with my withdrawal.
Hi Marcus, we have talked with the department overlooking the withdrawals and they told us that they are now in the process of your withdrawal. We will update you regarding the status of the withdrawal in this email thread.
oh yeah, 2 weeks have passed and no updated received. What is your excuses this time?
Hi Marcus, upon deliberate communication with different departments to solve your concern, they informed that your withdrawals have been successful. Thus, we are marking your concern as case closed.
not true. No fund deposited back to my credit card and I have confirmed with my bank there is no floating fund coming through. This case is not closed until my fund is deposited back to my credit card
it has been almost 2 weeks since i place an withdrawal order with HQbroker.
They keep on delaying to process the request. Call the support almost everyday and all they can do is open a ticket to the relevant team for processing, but no update received. my Broker is useless and not helping in any way. Regret to put my trust in them. Keep away from this company..
Hi Faizal, we communicated with your broker and with the relevant departments. They told us that you are now in talks with your broker regarding this matter. If you have more concern, please email us at [email protected].
The relevant department informed us that your withdrawal was successful. We are now marking your concern as case closed. If you have more question, please email us at [email protected].